Returns Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in the original shipping container as received. If the goods / products have been used or damaged by the customer, there will not be any refund. Specialty Grocery will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, the customer will receive their refund within 48 hours after the confirmation.

Please contact us at info@specialtygrocery.my before return goods / products or if you have any questions or doubts.